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The book of business awesome : | how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /

Stratten, Scott.

The book of business awesome : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / Scott Stratten. - Hoboken, N.J. : John Wiley & Sons, 2012 - 127 p. : ill.

HKBU Library

ISBN: 9781118315224

Subjects--Topical Terms:
Relationship marketing.
Customer relations.
Management

LC Class. No.: HF5415.55 / S911 B 2012

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The book of business awesome : | how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /

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