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Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty /

Middlebrooks, Arthur.

Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty / Arthur Middlebrooks - Chicago, Ill : NTC Business Books, 2000 - 268 p : ill

ISBN: 0844224413

Subjects--Topical Terms:
Service industries--Marketing--Management.

LC Class. No.: HD9980.5 / M53 M4 2000

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Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty /

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