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Service Management and Operations /

Haksever, Cengiz.

Service Management and Operations / Cengiz Haksever - 2nd ed - New Jersey : Prentice-Hall, 2000 - 584 p. : ill.

ISBN: 0130173967 1,117

Subjects--Topical Terms:
Service industries--Management.

LC Class. No.: HD9980.5 / H156 S8 2000

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