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Building acustomer responsive organisation : the quality way /

Davis, F.W.

Building acustomer responsive organisation : the quality way / F.W. Davis, K.B. Manrodt - New Delhi : Infinity Books, 2002 - 416 p

ISBN: 8172290131 / 875

Subjects--Topical Terms:
Organization and Administration--audiocassettes
Costomer

LC Class. No.: HF5415.5 / D265 B3 2002

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