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Customer service : skills for success /

Lucas, Robert W

Customer service : skills for success / Robert W. Lucas - 4th ed - Boston : McGraw-Hill, 2009 - 294 p

ISBN: 9780071277501

Subjects--Topical Terms:
Customer services

LC Class. No.: HF5415.5 / L83 C3 2009

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Customer service : skills for success /

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