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Looking beyond the runway : airlines innovating with best practices while facing realities /

Taneja, Nawal K

Looking beyond the runway : airlines innovating with best practices while facing realities / Nawal K. Taneja - Burlington, VT : Ashgate Pub. Company, 2010 - 267 p. : ill

ISBN: 9781409400998 / 2,120.00

Subjects--Topical Terms:
Airlines
Automobile industry and trade
Aeronautics, Commercial
Consumer satisfaction
Airlines--Customer services

LC Class. No.: HE9776 / T164 L5 2010

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Looking beyond the runway : airlines innovating with best practices while facing realities /

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