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Tourist customer service satisfaction :

Noe, Francis P.

Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysa, Vincent P. Magnini - 1st ed - New York : Routledge, 2010 - 193 p. : ill

ISBN: 9780415578042 / 4,320.00

Subjects--Topical Terms:
Tourism--Management
Hospitality industry--Management

LC Class. No.: G155.A1 / N763 T6 2010

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