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Service Quality: A Measurement Tool for improving Quality in Engineering Educati /

Natha Raja, M. Palani

Service Quality: A Measurement Tool for improving Quality in Engineering Educati / M. Palani Natha Raja, Ashwani Kumar - Germany : LAP Lambert Academic Publishing, 2011 - 208 p. : ill

ISBN: 9783844388046 / 6,130.00

Subjects--Topical Terms:
Education & Teaching
Quality control
Technology & Engineering--Quality Control
Service Quality management
Education system
Quality assurance--Standard

LC Class. No.: TS156 / N274 S4 2011

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Service Quality: A Measurement Tool for improving Quality in Engineering Educati /

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