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Total Quality Management : The route to improving performance /

Oakland, John S.

Total Quality Management : The route to improving performance / John S. Oakland - 2nd ed - Oxford : Butterworth-Heinemann, 1995 - 461 p : ill

ISBN: 0750609931

Subjects--Topical Terms:
Quality control.
Production management--Quality control.
Total quality management.
Quality assurance.

LC Class. No.: TS156 / O24 T7 1995

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