AI SearchBranded customer service : the new competitive edge / (Record no. 39246)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00908nam a2200289 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000059544 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MTX |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 050707 2004 eng 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1576752984 / |
| Terms of availability | 1,258.00 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | UC000000073 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (UC)vtls000000073 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201506301022 |
| Level of effort used to assign nonsubject heading access points | cat1 |
| Level of effort used to assign subject headings | 201311072200 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 201008290401 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200507171328 |
| Level of effort used to assign classification | cat1 |
| -- | 200507071847 |
| -- | cat4 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | B261 B7 2001 |
| 093 ## - Department Code | |
| Department Code | MG010 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Barlow, Janelle |
| 9 (RLIN) | 58759 |
| 245 10 - TITLE STATEMENT | |
| Title | Branded customer service : the new competitive edge / |
| Statement of responsibility, etc. | Janelle Barlow |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Sanfrancisco : |
| Name of publisher, distributor, etc. | Berrett-Koehler Publishers, |
| Date of publication, distribution, etc. | 2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 259 p |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| 9 (RLIN) | 58760 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business names |
| 9 (RLIN) | 58761 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Brand names products |
| 9 (RLIN) | 58762 |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Stewart, Paul, |
| Titles and other words associated with a name | jt. auth |
| 9 (RLIN) | 58763 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | English Books |
| 961 ## - | |
| -- | SDU |
| Date last seen | Full call number | Barcode | Copy number | Price effective from | Koha item type | Lost status | Damaged status | Not for loan | Collection code | Withdrawn status | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12/03/2018 | HF5415.5 B261 B7 2001 | 1000168970 | 1 | 12/03/2018 | English Books | Available for Loans | General Books | วิทยาเขตสุพรรณบุรี | วิทยาเขตสุพรรณบุรี | General Collection | 12/03/2018 | 1258.00 |