Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 35342

003 - CONTROL NUMBER IDENTIFIER

• control field: MTX

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20180723110207.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 180723|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: MTX
• Transcribing agency: MTX

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name entry element: Service Industries.

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (MTX)18062: Freemantle, David. 35341, What Customers Like About You : Adding Emotinal Value for Service Excellence and Competitive Advantage/, 1998