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Measuring Customer Satisfaction : Survey Design, Use, and Statistical Analysis Methods / Bob E. Hayes
Material type:
TextPublication details: Milwaukee : American Sociey for Quality, 1998Edition: 2 nd edDescription: 278 p : illISBN: - 087389362x
- HF5415.335 H39 M4 1998
English Books
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English Books
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วิทยาเขตสุพรรณบุรี General Collection | General Books | HF5415.335 H39 M4 1998 (Browse shelf(Opens below)) | 1 | Available | 1000039894 |
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| HF5415.33.U6 H38 C3 1998 Consumer Behavior : Building Marketing Strategy / | HF5415.33.U6 H38 C3 1998 Consumer Behavior : Building Marketing Strategy / | HF5415.33.U6 H38 C3 1998 Consumer Behavior : Building Marketing Strategy / | HF5415.335 H39 M4 1998 Measuring Customer Satisfaction : Survey Design, Use, and Statistical Analysis Methods / | HF5415.335 J121 B8 2002 Business Process Mapping : improving customer satisfaction / | HF5415.5 ร169 จ6 2551 จิตวิทยาการบริการ : | Psychology for service / | HF5415.5 ร169 จ6 2551 จิตวิทยาการบริการ : | Psychology for service / |
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