Helping the difficult library patron new approaches to examining and resolving a long-standing and ongoing problem Reference librarian Sarkodie-Mensah, Kwasi. text bibliography nyu New York Haworth Information Press 2002 monographic eng
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303 p. HKBU library Kwasi Sarkodie-Mensah, editor. Co-published simultaneously as The reference librarian, nos. 75/76, 2002. YT2025 M10 Public services (Libraries) Libraries and community Libraries Public relations Libraries Security measures Customer relations Conflict management Z711 H483 2002 078901730X 0789017318 9780789017314 SDU 020209