TY - BOOK AU - Thomas,Susan J. TI - Using web and paper questionnaires for data-based decision making: from design to interpretation of the results SN - 0761938826 AV - HM538 T452 U 2004 PY - 2004/// CY - Thousand Oaks, Calif. PB - Corwin Press KW - Social surveys KW - Methodology KW - Internet questionnaires KW - Questionnaires KW - Decision making N1 - Launching your survey project -- Asking the right questions -- Creating response choices for rating scales -- Putting the questionnaire together -- Identifying and contacting respondents -- Pilot testing the questionnaire -- Maximizing your response rate : collecting the data -- Analyzing the data and making data-based decisions -- Communicating the results; HKBU library ER -