Mortensen, C. David. Miscommunication / C. David Mortensen with Carter M. Ayres. - Thousand Oaks, CA : Sage Publications, 1997. - 267 p. HKBU Library ISBN: 0803973756 0803973764 9780803973756 9780803973763 Subjects--Topical Terms: Miscommunication. LC Class. No.: P90 / M887 M 1997