Graham, Ben B. <br/><br/>
Detail process charting :  speaking the language of process / Ben B. Graham. 

 - Hoboken, N.J. :  Wiley,  2004. 
 - 187 p. :  ill. 
<br/><br/>HKBU Library 
<br/><br/><label>ISBN: </label>0471653942 9780471653943 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial organization<br/>Organization charts.<br/>Reengineering (Management)<br/>Benchmarking (Management)<br/>Organizational effectiveness.
<br/><br/><label>LC Class. No.: </label>HD38.153  / G738 D 2004