00620cam a22002054a 4500 021108s2003 enka b 001 0 eng 0761941576 0761941584 9780761941576 9780761941583 SDU HD9980.5 G488 S 2003 Gilmore, Audrey. 195074 Services marketing and management / Audrey Gilmore. London ; Thousand Oaks, Calif. : Sage Publications, 2003. 215 p. : ill. Service industries Marketing. Service industries Management. GBE lcc 104559 104559 0 0 lcc 0 HD99805 G488 S2003 0 CGB 277908 SDU SDU GEN3 2025-08-08 2 0 HD9980.5 G488 S 2003 1000365038 2025-08-08 00:00:00 C.1 2025-08-08 GBE