Leadership as emotional labour : management and the "managed heart" / edited by Marian Iszatt-White. - New York, NY : Routledge, 2013. - 240 p. - Routledge studies in management, organizations, and society ; 20 .

HKBU library

YT2025 M08

9780415674355


Leadership --Social aspects.
Leadership--Psychological aspects.
Management --Social aspects
Management --Psychological aspects
Emotions
Interpersonal relations
Organizational behavior--Social aspects
Service industries --Social aspects.

HD57.7 / L434 2013