Leadership as emotional labour : management and the "managed heart" / edited by Marian Iszatt-White. - New York, NY : Routledge, 2013. - 240 p. - Routledge studies in management, organizations, and society ; 20 . HKBU library YT2025 M08 ISBN: 9780415674355 Subjects--Topical Terms: Leadership --Social aspects.Leadership--Psychological aspects.Management --Social aspectsManagement --Psychological aspectsEmotionsInterpersonal relationsOrganizational behavior--Social aspectsService industries --Social aspects. LC Class. No.: HD57.7 / L434 2013