TY  - BOOK
AU  - Iszatt-White,Marian
TI  -  Leadership as emotional labour: management and the "managed heart" 
T2  - Routledge studies in management, organizations, and society ; 
SN  - 9780415674355
AV  - HD57.7 L434 2013
PY  - 2013///
CY  - New York, NY : 
PB  - Routledge
KW  - Leadership
KW  - Social aspects
KW  - Psychological aspects
KW  - Management
KW  - Emotions
KW  - Interpersonal relations
KW  - Organizational behavior
KW  - Service industries
N1  - HKBU library; YT2025 M08
ER  -