00659cam a22002054a 4500 100312s2004 njua b 001 0 eng 0471483044 SDU HF5415.5 B648 C 2004 Bligh, Philip. 201520 CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk Hoboken, N.J. : Wiley, 2004 205 p. : ill. HKBU Library Customer relations Management. 123882 Customer relations Management Data processing. 201521 Turk, Douglas. 201522 = C.1 SDU GBE lcc 106153 106153 0 0 lcc 0 HF54155 B648 C2004 0 CGB 277579 SDU SDU GEN3 2025-08-04 2 0 HF5415.5 B648 C 2004 1000365759 2025-08-04 00:00:00 C.1 2025-08-04 GBE