The book of business awesome
how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do
Stratten, Scott.
creator
text
bibliography
nju
Hoboken, N.J
John Wiley & Sons
2012
monographic
eng
127 p. : ill.
HKBU Library
Scott Stratten.
Relationship marketing
Customer relations
Management
HF5415.55 S911 B 2012
9781118315224
SDU
040625