TY - BOOK AU - Sterne,Jim TI - Social media metrics: how to measure and optimize your marketing investment SN - 9780470583784 AV - HF5415.1265 S839 S 2010 PY - 2010/// CY - Hoboken, N.J. : PB - John Wiley, KW - Internet marketing KW - Social media KW - Economic aspects KW - Marketing research KW - Online social networks N1 - HKBU Library ER -