TY - BOOK AU - Altschuld,James W AU - Eastmond,J.Nicholls TI - Needs assessment. Phase I : : getting started SN - 9781412978729 AV - HD30.28 A469 N 2010 PY - 2010/// CY - Los Angeles PB - Sage Publications KW - Strategic planning KW - Needs assessment N1 - HKBU Library ER -