TY - BOOK AU - Altschuld,James W TI - Needs assessment. Phase II : : collecting data T2 - Needs assessment kit SN - 9781412975131 AV - HD30.28 A469 N 2010 PY - 2010/// CY - Thousand Oaks, Calif. PB - SAGE Publications KW - Strategic planning KW - Needs assessment N1 - HKBU Library ER -