Capelle, Ronald G. Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / Ronald G. Capelle - San Francisco, Jossey-Bass, 2014 - 462 p. : ill. HKBU Library ISBN: 9781118763735 Subjects--Topical Terms: Organizational change LC Class. No.: HD58.8 / C238 O 2014