00521pam a2200145 a 4500008004100000020001800041040000800059050002400067100002300091245015900114260004000273300001900313505001700332650002600349880506s2014    caua     b    001 0 eng    a9781118763735  aSDU00aHD58.8bC238 O 20141 aCapelle, Ronald G.10aOptimizing organization design : ba proven approach to enhance financial performance, customer satisfaction and employee engagement / cRonald G. Capelle  aSan Francisco, bJossey-Bass,c2014  a462 p. :bill.  aHKBU Library 0aOrganizational change