TY - BOOK AU - Capelle,Ronald G. TI - Optimizing organization design : : a proven approach to enhance financial performance, customer satisfaction and employee engagement / SN - 9781118763735 AV - HD58.8 C238 O 2014 PY - 2014/// CY - San Francisco, PB - Jossey-Bass KW - Organizational change N1 - HKBU Library ER -