TY - BOOK AU - Wrench,Jason S. TI - Workplace communication for the 21st century: tools and strategies that impact the bottom line SN - 9780313396311 AV - HD30.3 W926 2013 PY - 2013/// CY - Santa Barbara, Calif. PB - Praeger KW - Communication in organizations KW - Communication in management KW - Business communication KW - Interpersonal communication N1 - v. 1. Internal workplace communication -- v. 2. External workplace communication; HKBU library; YT2025 M09 ER -