The EQ interview : finding employees with high emotional intelligence /
Adele B. Lynn.
- New York : SHRM, 2008.
- 184 p. : ill.
The five areas of emotional intelligence and the EQ job competencies -- Self-awareness -- Self-control or self-management -- Empathy -- Social expertness -- Personal influence : influencing self -- Mastery of purpose and vision -- The EQ fraud and other warning signs. HKBU library