TY - BOOK AU - Kozak,M. TI - Destination benchmarking: concepts, practices, and operations SN - 0851997457 AV - G155.A1 K88 D 2004 PY - 2004/// CY - Cambridge, MA PB - CABI Pub. KW - Tourism KW - Management KW - Benchmarking (Management) N1 - HKBU Library ER -