@book{109277,
	author = {Robitaille, Denise E., and Robitaille, Denise E.},
	title = {ISO 9001:2015 handbook for small and medium size businesses /},
	publisher = {ASQ Quality Press, },
	year = {2016},
	address = {Milwaukee, Wisconsin : },
	edition = {Third edition.},
	note = {Prev. ed. had title: ISO 9001:2008 for small and medium-sized businesses.}
}