Hsu, Cheng,

Service science : design for scaling and transformation / Cheng Hsu. - Hackensack, NJ : World Scientific, 2009. - 302 p. : ill.

HKBU library

9789812836762 9812836764


Multidisciplinary design optimization.
Engineering services marketing.
Service industries--Design.
System design--Information resources.

TA174 / H873 S 2009