Hsu, Cheng,
Service science : design for scaling and transformation /
Cheng Hsu.
- Hackensack, NJ : World Scientific, 2009.
- 302 p. : ill.
HKBU library
9789812836762 9812836764
Multidisciplinary design optimization.
Engineering services marketing.
Service industries--Design.
System design--Information resources.
TA174 / H873 S 2009