TY - BOOK AU - Daskin,Mark S. TI - Service science / SN - 9780470525883 AV - T57.6 D229 S 2010 PY - 2010/// CY - Hoboken, N.J. : PB - Wiley KW - Operations research KW - Service industries KW - Management KW - Planning N1 - HKBU Library ER -