TY - BOOK AU - Kenett, Ron AU - Raanan, Yossi TI - Operational risk management : : a practical approach to intelligent data analysis / SN - 9780470747483 AV - HD61 O61 2011 PY - 2011/// CY - Hoboken, N.J. : PB - John Wiley & Sons, KW - Risk management KW - Quality control KW - Information technology KW - Process control N1 - HKBU library; YT2025 M08 ER -