Schonberger, Richard J. <br/><br/>
Operations Management Customer-Focused Principles / 
Richard J. Schonberger 
 - 6th ed 
 - Chicago :  Irwin,  1997 
 - 723 p :  ill 
<br/><br/><label>ISBN: </label>0256194068 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.
<br/><br/><label>LC Class. No.: </label>TS155  / S324 O6 1997