TY  - BOOK
AU  - Schonberger,Richard J.
AU  - Kond,Edward M
TI  - Operations Management Customer-Focused Principles
SN  - 0256194068
AV  - TS155 S324 O6 1997
PY  - 1997///
CY  - Chicago
PB  - Irwin
KW  - Production management
ER  -