TY  - BOOK
AU  - Scanlon,Nancy Loman
TI  - Quality Restaurant Service Guaranteed : A Training Outline
SN  - 0471028525
AV  - TX911.3 S277 Q6 1998
PY  - 1998///
CY  - New York
PB  - John Wiley & Sons
KW  - Foodservice
KW  - Quality control
KW  - Total quality management
KW  - Restaurants
KW  - Employees
KW  - Training of
ER  -