TY - BOOK AU - Campbell,Nancy J. TI - Writing Effective Policies and Procedures : A Step-by-Step Resource for Clear Communication SN - 081447960x AV - HD38.15 C36 W7 1998 PY - 1998/// CY - New York PB - American Management Asscoiation KW - Management KW - Handbook, manual, etc KW - Business writing ER -