Beavis, J. R. S. A Manual of Hotel Reception / J. R. S. Beavis - 3 rd ed - London : Heinemann, 1986 - 257 p : ill ISBN: 0434912476 Subjects--Topical Terms: Hotel management.Hotel--Employees.--Great BritainReceptionists. LC Class. No.: TX911.3.R4 / B386 M4 1986