Thill, John V. Excellence in Business Communication / John V. Thill - 4th ed - Upper Saddle River, NJ : Prentice-Hall, 1999 - 513 p : ill ISBN: 0137815018 Subjects--Topical Terms: Business communication--Case studies.--United StatesExcellence. LC Class. No.: HF5718.2.U6 / T45 E4 1999