Middlebrooks, Arthur. <br/><br/>
Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty / 
Arthur Middlebrooks 
 - Chicago, Ill :  NTC Business Books,  2000 
 - 268 p :  ill 
<br/><br/><label>ISBN: </label>0844224413 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Marketing--Management.
<br/><br/><label>LC Class. No.: </label>HD9980.5  / M53 M4 2000