00845nam a22002178a 4500 vtls000023249 MTX 000713c2000 nyu 001 0 eng d 0844224413 201507201059 cat3 201311111501 VLOAD 201008281438 VLOAD 201008272320 VLOAD 200206121401 load HD9980.5 M53 M4 2000 MG001 MG006 MG010 Middlebrooks, Arthur. 35203 Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty / Arthur Middlebrooks Chicago, Ill : NTC Business Books, 2000 268 p : ill Service industries Marketing Management. 35204 Terrill, Craig, jt. auth. 35205 GBT 17951 17951 2018-03-12 00:00:00 0 HD9980.5 M53 M4 2000 1000102939 1 2018-03-12 GBE 0 0 0 0 BD BD GEN 2018-03-12 0.00