Day, George S. <br/><br/>
The Market Driven Organization : Understanding, Attracting, and Keeping Valuable Customers / 
George S. Day 
 - New York :  The Free Press,  1999 
 - 285 p :  ill 
<br/><br/><label>ISBN: </label>0684864673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Marketing--Management.<br/>Sales management.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5415.13  / D367 M4 1999