TY - BOOK AU - Peters,Glen TI - Beyond the Next Wave : Imagining the Next Generation of Customers T2 - Future Skills SN - 0273624172 AV - HD30.28 P385 B2 1996 PY - 1996/// CY - London PB - Pitman Publishing KW - Consumer behavior KW - Twenty-first century KW - Forecasts KW - Strategic planning KW - Technological forecasting ER -