Oakland, John S. <br/><br/>
Total Quality Management : Text With Cases / 
John S. Oakland 
 - 2nd ed. 
 - Oxford :  Butterworth-Heinemann,  2000 
 - 380 p :  ill 
<br/><br/><label>ISBN: </label>0750639520  2,500.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Total quality management--Case studies.
<br/><br/><label>LC Class. No.: </label>HD62.15  / O11 T6 2000