@book{27865,
	author = {Hemphill, Phyllis Davis. and McCormick, Donald W,},
	title = {Business Communication : With Writing Improvement Exercises /},
	publisher = {Prentice-Hall,},
	year = {2000},
	address = {Upper Saddle River, NJ :},
	edition = {6th ed.},
	note = {Includes index.},
	url = {http://dbonline.igroupnet.com/covers/0130400211.gif}
}