@book{31968,
	author = {Massarik, Fred},
	title = {Organization Development and consulting : Perspectives and Foundations /},
	publisher = {Jossey-Bass/Pfeiffer,},
	year = {2002},
	series = {The practicing organization development series},
	address = {San Francisco, CA :},
	url = {http://10.13.12.226/cgi-bin/image_eng/Cover_page/0787946648.gif}
}