@book{32064,
	author = {Kermally, Sultan.},
	title = {Effective Knowledge Management :},
	publisher = {Wiley,},
	year = {2002.},
	series = {CBI fast track series},
	address = {Chichester ;},
	url = {http://10.13.12.226/cgi-bin/image_eng/Cover_page/0470844493.gif}
}