TY - BOOK AU - Huyton,Jermy AU - Baker,Sue TI - Case Studies in Rooms Operations and Management SN - 1862504822 / AV - TX911.3.F75 H988 C3 2001 PY - 2001/// CY - Melbourne PB - Hospitality Press KW - Hotel front desk personnel KW - Problems, exercises, etc KW - Hotel management ER -