00918nam a2200277 a 4500 vtls000040535 MTX 040213 2000 enga 000 0 eng d 1862504849 / 1,425.00 T000035902 (TH)vtls000035902 201507151455 cat4 201507151454 cat4 201311071717 VLOAD 201008282012 VLOAD 200402131853 cat1 TX911.5 I94 A2 2000 TR002 Ive, Josephine 51490 Achieving Excellence in Guest Service / Josephine Ive Melbourne, Vic : Hospitality Press, 2000 262 p. : ill Etiquette 51491 Hotels Employees Training of 51492 Customer services Study and teaching 51493 Hospitality industry Study and teaching 51494 GBE 33309 33309 2018-03-12 00:00:00 0 TX911.5 I94 A2 2000 1000154463 2 2018-03-12 GBE 0 0 0 CGB 0 SDU SDU GEN3 2018-03-12 1425.00 2018-03-12 00:00:00 0 TX911.5 I94 A2 2000 1000154462 1 2018-03-12 GBE 0 0 0 CGB 0 SDU SDU GEN3 2018-03-12 1425.00